【System Development and Operation Support】GHD (Global Help Desk)
We provide a support system that aligns with operating hours worldwide! We can also assist with public relations activities.
At GHD (Global Help Desk), we provide 24/7 support for various inquiries in English regarding computer systems. We offer a support system aligned with global operating hours. By facilitating collaboration between overseas system users and related departments in Japan, as well as managing incidents, we assist in the smooth execution of business operations abroad. In addition to handling inquiries, we can also assist with public relations activities such as English translation of manuals and sharing of troubles and maintenance notifications from Japan to overseas. **Features** - A support desk staffed by specialized personnel fluent in English, available 24/7. - Support for collaboration between overseas system users and related departments in Japan, including incident management and translation services. - Functions as a comprehensive contact point when multiple systems are involved. - Helps improve efficiency by eliminating the burden of night shifts for system maintenance personnel in Japan. *For more details, please refer to the PDF document or feel free to contact us.*
- 企業：ソフトテックス 本社
- 価格：Other
